Answers your calls and your website chat while you are up a tree.
When you are running a saw, the phone goes unanswered and the homeowner calls the next company. Your AI receptionist picks up missed calls and answers chats on your website, day and night, in your company's name. It finds out what the job is and where, then texts and emails you the details so you can call back and win the job.
Hi, we have a big tree leaning toward the house after the storm. Can someone take a look?
Sorry to hear that. Estimates are free. What's the address, and can you send a photo of the tree?
412 Oak St. Here's a photo.
Thanks, Jake. I've sent this to the owner, who will call you back today.
Type a message
New estimate requestnowJake M., 412 Oak StLeaning tree, 1 photoWants a call back today
Voice and chat
One assistant, two ways in.
Homeowners reach you by phone or on your website. The same assistant answers both, in your company's name.
On the phone
Your phone rings as usual. If you do not pick up, the call forwards to your assistant. It introduces itself as your company's virtual assistant, asks what the job is and where, and answers common questions about your services. You keep your number.
On your website
A chat window on every page answers questions about your services, service area and how estimates work. It collects the visitor's name, phone, address and job details, with photos of the tree, and sends them straight to you. It chats in English, Spanish, Dutch and German.
How it works
From missed call to booked estimate.
We set everything up and test it. After that, it works while you do.
1
We set it up for you
Your services, towns, hours and the answers you want given. We set up call forwarding and the website chat, then test both.
2
It answers
Missed calls and website chats, 24 hours a day, 7 days a week.
3
You get the details
A summary of every call and chat by text and email: name, address, what the job is and any photos.
4
You call back and win the job
On AI Plus, it books the estimate on your calendar for you.
What it handles
The calls and messages you can't get to.
Missed callsCalls you miss on the job, at night and on weekends.
Website visitorsPeople who would rather type than call.
Estimate requestsJob details and photos of the tree, sent straight to you.
Common questionsYour services, service area, hours and free estimates, using only answers you approve.
Storm seasonOn AI Plus, urgent calls transfer straight to your cell.
BookingOn AI Plus, estimates go on your calendar from calls and chats.
What it will not do
It does not quote job prices. Tree work depends on the tree, the access and what is underneath it, and your assistant says so. Then it gets the details and photos you need to give an accurate quote.
Don't see yours here? Ask in your free review request and you'll get a straight answer.
What is an AI receptionist for a tree service?
It is an assistant that answers the calls you miss and the chats on your website, in your company's name. It asks what the job is and where, answers common questions, and sends you the details by text and email so you can call the customer back.
Will callers know they are talking to an AI?
Yes. It introduces itself as your company's virtual assistant. Its job is to get the details to you quickly, so you can be the one who calls back.
Do I keep my phone number?
Yes. Your phone rings as usual. Only the calls you do not answer forward to the assistant.
What happens with an emergency storm call?
On AI Plus, urgent calls transfer straight to your cell. On the other plans, the assistant takes the details and texts them to you right away.
Does it give prices?
No. It explains that you give free estimates and collects the details and photos you need to quote the job.
How do call minutes and chats work?
Minutes count only while the assistant is on a call with your customer. Most calls take two to three minutes. Website chats don't use minutes: each plan includes up to 100, 250 or 500 chats a month. If you go over, extra minutes are $0.40 each, and we will suggest a bigger plan if it keeps happening.
Can I add the chat to my current website?
Yes, in most cases. The chat adds to almost any website with a short piece of code. If we host your site, we add it for you.
Which languages does it speak?
The website chat answers in English, Spanish, Dutch and German. Calls are answered in English, and in English and Spanish on AI Plus.
Can I change plans for storm season?
Yes. Move up when the phone is busiest and back down when things slow. The new price starts with your next monthly bill.
Free website review
Never lose a job to voicemail again.
Request a free website review and tell us how many calls you miss in a busy week. We will recommend a plan and set up your assistant around your services and towns.